Phase I involved analysis, selecting a focus, and investigating causes and improvement resources. This phase explored the question: “What is the problem and why is it happening?” Phase I was submitted in Spring 2015.
Phase II involved planning and doing - identifying improvement strategies and action steps and working on the initial parts of the plan. This phase explore the question: What shall we do about it?” Phase II was submitted in Spring 2015.
Phase III involves evaluation the initial implementation, and adjusting as needed. This phase asks the question: “How well is the solution working?” Phase III, due Spring 2017, is currently in process.